Recognizing, understanding, and responding to pivot points will make a decisive difference in a law firm’s success or failure. This heightened awareness will be a critical tool for law firm leaders—especially in small and mid-sized law firms. Any pivot point, or combination of pivot points, are by their nature complex, and require firm-specific solutions. However, consider keeping these over-arching responses in mind. Firm leaders must routinely assess the magnitude of different kinds of change, and respond with solutions of commensurate magnitude and intensity. Read More