When asked the source of their new clients or business, most attorneys simply cite word of mouth or referrals, even in the Internet age. But to receive referrals, whether from other professionals or clients, an attorney must have an excellent reputation. Clients place trust in lawyers, revealing intimate details about their lives and businesses. Attorneys often hold their clients’ futures in their hands. If a client feels that his or her attorney didn’t have his or her best interests at heart, or that the attorney didn’t do a good job, that client likely will not refer colleagues or friends.Read More
