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Law Firm Reputation

Small Online Complaints May Have a Big Impact on a Law Firm’s Reputation

One negative review can affect an otherwise golden reputation online, and potential clients are watching. Everyone has heard the old saying about first impressions and how you never get a second chance to make one. Rather, your online reviews show prospective clients who you and your practice are before you ever get a chance to give that nice, firm handshake. This begs the question: Do you know what impression your online presence makes? It is easier than ever for consumers to research, and it is increasingly common to quickly google any prospective service provider. Law is no exception, the majority of people who are looking for an attorney check into their options online before making any contact. In the quest for information on a prospective attorney, reviews left by former clients and others bear particular weight. Read More